Return Policy

Return Policy for Fadrage

Effective Date: [30 September 2024]

At Fadrage, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return policy below.

1. Eligibility for Returns

You may return items within 7 days of receiving your order, provided that the following conditions are met:

  • The item is unused and in its original packaging.
  • The item is not marked as non-returnable.
  • You have proof of purchase (receipt or order confirmation).

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Downloadable products
  • Personalized or custom-made items
  • Items marked as final sale

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [support@fadrage.in] or [Your Contact Number] to request a return authorization.
  2. Prepare Your Package: Include the item(s) you wish to return, along with a copy of your proof of purchase.
  3. Shipping: Securely package the item(s) and ship them to the address provided by our customer service team. You are responsible for the return shipping costs unless the item is defective or we made an error.

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 7 days.

5. Exchanges

If you need to exchange an item for the same item or a different size/color, please follow the return process outlined above. After we receive your return, you can place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [sales@fadrage.in] or [+917898-917898]. We may request photos of the item to assist with your claim and will arrange for a replacement or refund.

7. Contact Us

If you have any questions about our return policy, please feel free to reach out:

Email: [sales@fadrage.in]
Phone: [+917898-917898]
Address: Shop No-3, Shriram Complex, Vinayagar Theru, Arcot

Thank you for shopping with Fadrage! We appreciate your business and look forward to serving you again.